PURELY PROCESS SERVICES
QUALITY MANAGEMENT SYSTEMS
A quality management system is the standard operating procedures that your organization uses to conduct daily operations, maintain consistency in product/services offerings, and drive continuous improvement. A robust system can handle the variations and unpredictability of any business environment.
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Management System Analysis
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Development and Implementation – no system in place? Purely Process can get you get started from the ground up in developing a quality management system that complies with your organizations mission and the requirements of the standard in question. This can include a project plan for you to understand the required steps and work with you throughout the execution phase.
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Gap Analysis – do you have a system already in place? Purely Process offers a complete system assessment to determine how close (or not) you are to conforming to the industry standard (ISO9001 / AS9100), client requirements, or internal requirements. Included is a review detailing all concerns and recommendations with priority based on the standards requirements. This can also include a project plan and working with you throughout the execution phase.
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Management System Maintenance
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Based on the maturity level of your key management system processes, Purely Process can provide guidance and support to ensure each is efficient and value-added (not an exhaustive list, but key to management system conformance and strong performance):
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Management Review
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Internal Audits
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Corrective Action Management
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Certification Preparation
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Worried about an upcoming audit? – Purely Process can provide an assessment based solely on ensuring certification conformance and provide support to help close gaps identified up to the audit. This can be done at various certification audit stages (Initial certification, surveillance, or recertification audits)
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TARGETED PROCESS IMPROVEMENT
Process improvement can take on multiple forms depending on the inputs and outputs of the process and the amount of investment you want to commit. The use of established tools to help understand and improve the process by a systematic approach are critical to facilitate improvement. Using both Lean and Six Sigma principals we will help you understand and define project objectives, determine current performance, analyze issues, identify improvement, and put controls in place for sustained success. Purely Process will walk you through every step.
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Process Improvement Roadmap & Tools, examples include:
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Define – Project charter; SIPOC & Process flowchart (swim lanes), CTQ definitions, Voice of Customer
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Measure – Process flowchart, Data collection plan, Benchmarking
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Analyze – Pareto charts, Scatter plot, 5 whys, Fishbone, 8D
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Improve – Brainstorming, Mistake proofing, DOE, House of Quality, FMEA
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Control – Control charts, Standard work
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GENERAL CONSULTATION
Purely Process can provide guidance and support in other key areas that may not be getting the appropriate level of attention to meet your organizations goals.
Supplier Audits – based on your organizations criteria
Internal Audits – based on industry standards and/or your organizations criteria
Internal Auditor Training – fundamental approaches to auditing that can include specific requirements to industry standards
Management System Training – Purely Process can create and perform training for your organization based on your management system with focus on compliance to requirements and awareness of roles within the system